As I've mentioned before, we're a small force with a small central control room. We operators can therefore get moved around to different areas.
I've been working on a part of the force area that I don't know very well lately, and although I've slowly got to know it (and of course we have maps), there's just no substitute for knowing the ground.
Today I was back on my favourite patch, the area that I actually know, live in, and drive about in. I know the landmarks, I know the local names for things, I know the wealthy areas and the dodgy areas. More than once, I directed officers to certain locations from my own knowledge, not the map.
It was like slipping into fifth gear. With a decent map and software that I know, I could, theoretically work anywhere in the country - but it's so much easier with local knowledge.
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